Privacy Policy

DronesTrading ("we," "us," or "our") operates the website https://www.dronestrading.com. We are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit an inquiry, or communicate with us regarding our civil UAV export services.

1. Information We Collect

1.1 Information You Provide Directly

• Full name and company name (when you fill in inquiry forms or contact us)
• Email address and phone number (for business communication)
• Business details such as industry, country/region, and inquiry content
• Any other information you voluntarily provide in communications with us

1.2 Information Collected Automatically

• IP address and approximate geographic location (country/region level)
• Browser type, operating system, and device information
• Pages visited, time spent on page, and navigation patterns
• Referring website or source
• Language preference settings

We do not collect special categories of personal data (e.g., racial or ethnic origin, political opinions, religious beliefs, etc.).

2. How We Use Your Information

We use your information for the following purposes:

• To respond to your business inquiries and provide information about our UAV products and services
• To process and fulfill product inquiries and export documentation requests
• To communicate with you about orders, shipments, and after-sales support
• To improve our website, products, and services based on user behavior and feedback
• To send you promotional communications about new products and industry updates (only with your consent)
• To comply with legal obligations, including export control regulations and customs requirements
• To detect and prevent fraud, abuse, or unauthorized access

3. Information Sharing

We do not sell your personal data. We may share your information in the following circumstances:

• Service providers: We share data with trusted logistics partners, customs brokers, and payment processors who assist in delivering our services, bound by confidentiality agreements.
• Legal compliance: We may disclose information if required by law, court order, or government regulation, including Chinese export control laws and Middle Eastern customs regulations.
• Business transfer: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
• With your consent: Any other sharing of your data will only occur with your explicit consent.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy:

• Inquiry data: Retained for 3 years from the date of last contact, unless a business relationship is established
• Order-related data: Retained for 5 years in compliance with export documentation requirements
• Cookie data: As specified in our Cookie Policy
• Analytics data: Retained for 26 months in anonymized or aggregated form

5. Your Rights (GDPR / PIPL)

Depending on your location and applicable law, you may have the following rights:

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including:

• SSL/TLS encryption for data transmission
• Access controls and authentication for internal systems
• Regular security assessments and vulnerability scanning
• Employee training on data protection and confidentiality

No internet transmission or electronic storage system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Cookies

We use cookies and similar technologies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites, including websites of our partners, manufacturers, and industry resources. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal data.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or our data practices, please contact us: